Version: 2.0 | Effective: September 4, 2025
Welcome to Linguahooks! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our language learning app.
We collect the following types of information: Personal information (such as your email address and user ID), device information (device type, operating system, diagnostics), crash logs and other diagnostic data (which may include your user ID for error investigation). We do not collect sensitive categories of data such as contacts, photos, precise location, or financial information.
We use your information to provide and improve our services, authenticate and manage user accounts, communicate with you, monitor and enhance app performance, troubleshoot and resolve technical issues, ensure security, and prevent fraud. We do not use your information for advertising, marketing, or tracking across apps or websites owned by other companies.
We do not sell your personal information. We may share your information with trusted service providers who help us operate, analyze, or improve the app (such as third-party crash reporting or analytics services), and if required by law or to protect our rights and safety.
We may use third-party tools such as crash reporting and diagnostics services (e.g., Sentry, Firebase Crashlytics) to collect crash logs and performance data. These tools may process your user ID to help us investigate technical issues. These providers act on our behalf and according to our instructions.
You may request deletion of your account and all associated data at any time directly from within the app (Settings → Delete Account) or by visiting https://linguahooks.com/account-deletion. Upon confirmation, your personal information will be permanently deleted except where we are required to retain certain data for legal reasons. We do not offer partial data deletion at this time.
We use industry-standard security measures to protect your data during transmission and storage. We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
Our app is not intended for children under 13 years old. If you are in the European Union, the minimum age may be higher depending on your country (up to 16). If you believe we have collected information from a child, please contact us so we can remove it.
You may access, correct, or delete your personal information at any time by contacting us. EU users may have additional rights under the GDPR, including the right to restrict or object to certain processing.
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at linguahooks@gmail.com.